'Absolutely the best way to see Russia - we already want to go back'
Henry & Jessica Townsend, Washington USA
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Since 1990
"HOFA is the most established and reliable agency
for finding private accommodation.."
The Lonely Planet guide
Russian homestays, apartments, visas, hotels, services by
Host Families Association (HOFA)
St.Petersburg Russia
hofa homestays *
HOFA hosting cities
Calendar
Frequently Asked Questions
Conditions
What is the HOFA cancellation and refund policy ?
Cancellation penalties
- Your deposit after we have sent you your hosts' addresse.
- The cost of the ordered transfer if not cancelled by cell: +7-911-766-5464; +7-911-942-0791 at 3 hour
notice minimum.
Payment and complaints
- Please examine the accommodation before paying for it. Your payment means that you accept the accommodation.
Further complaints against the apartment quality or location will not be accepted. If you do not accept accommodation
please leave it the same day without paying.
- Complaints against hosting are welcome at +7-911-766-5464; +7-911-942-0791 only within 12 hours after the reason
arises.
Refunds at visit shortening
- We refund the cost of not used part of accommodation only in case if
you are urgently leaving Russia and order transfer for the last day of your stay with HOFA.
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